My Vodafone (AL)

4.2
29.2K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Çdo shërbim online në një app të vetëm në çdo kohë dhe në çdo moment. Për të gjithë klientet me parapagesë, paspagese, Next, si dhe për të gjithë klientët me kontratë interneti fix ose TV.
Duke përdorur My Vodafone ti mund të aksesosh llogarinë tënde Vodafone në çdomoment. Kontrollo shpenzimin e GB, minutave apo SMS në kohë reale. Nëpërmjet My Vodafone ti mund të menaxhosh të gjitha shërbimet që ke me Vodafone në një vend tëvetëm. Përfito çdo ditë nga dhuratat dhe ofertat e Shake si dhe nga ofertat My Weekend. Ndrysho ose rinovo planin tënd direkt nga Smartphone yt.

Gjithashtu ti mund të:
• Blesh paketa mujore, javore ose ditore , paketa shtesë si dhe paketa roaming.
• Rimbushësh numrin tënd ose të dikujt tjetër.
• Kontrollosh dhe paguash faturat mujore në qoftë se je klient NEXT, me paspagese ose ke nje linjë interneti fikse & TV
• Kontrollosh dhe përfitosh nga kuponat e Vodafone More.
• Paguash parkimin në Tirane duke përdorur Tirana Parking.
• Dërgosh GB, Minuta, SMS ose VCoins tek miqtë e tu.
• Marrësh ndihmë nga TOBi, asistenti ynë digjital.
• Kontrollosh shpejtësinë e rrjetit celular ose Wi-Fi
Për t’u patur parasysh:
• Që të përdorësh my Vodafonë mjafton të krijosh një llogari duke vendosur emrin e përdoruesit dhe fjalekalimin.
• Për t’u regjistruar në aplikacion ju duhet të jeni të lidhur në rrjet
• Aplikacioni është pa pagesë si dhe mund të aksesohet edhe në qoftë se nuk keni internet aktiv në profil.
• Aplikacioni mund të përdoret në dy gjuhë: Shqip ose Anglisht
• Për më tepër informacion vizitoni www.vodafone.al
• Për çdo problematikë na kontaktoni në Email nakontaktoni@vodafone.com

Every online service in one single app, available everywhere and anytime. For every prepaid, postpaid, NEXT or broadband & TV customers
Keep track of your Vodafone account on the go with My Vodafone app. Track your GB, Minutes and SMS usage, broadband & TV line status on real time. With My Vodafone App you can manage all your Vodafone services in one place, you can also change or renew your plan, get daily and Weekly gifts with Shake and My Weekend. Upgrade or renew your current plan directly from your smartphone
You can also:
• Purchase monthly, weekly or daily bundles as well as extras, such as Add-ons or roaming bundles
• Top-up your phone or someone else’s.
• View and pay monthly bills for NEXT, Postpaid and Broadband & TV customers.
• Browse Vodafone More deals.
• Use Tirana Parking to pay for parking tickets in Tirana.
• Use Vodafone Share to share GB, Minutes, SMSes and VCoins.
• Get help from TOBi, our friendly virtual agent.
• Check your network and Wi-Fi speed.

Things to remember:
• To use My Vodafone you should login or create an account with just your username
and password.
• The first time you use the app, you’ll need to be connected to a mobile network or Wi-Fi to register your device. Just to note, even if you don’t have an inclusive data allowance you can proceed with the account activation.
• The My Vodafone app with all its components is free of charge
• The My Vodafone app is available in both Albanian and English
• For more help with the app visit www.vodafone.al
• Having app issues? Email nakontaktoni@vodafone.com
Updated on
Feb 8, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
Personal info, App info and performance, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
28.9K reviews
Arlid Aga
January 15, 2024
Unable to pay bills through the app. After it takes you to the bank verification, it promptly exits the window and says "Something went wrong" (not an error on bank side, I've checked). A few weeks ago I was unable to activate a data package even though the account was topped up. Had to go to a shop to do that Whatever other features it might have are useless if you can't do the most basic things. Defeats the purpose of even having the app.
16 people found this review helpful
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Vodafone Albania Sh.A.
January 16, 2024
Sorry for the trouble you are experiencing with our app. Please contact us via WhatsApp at +355699000140 and share a screenshot of the error message you are receiving. We will reach out to you with assistance.
Led Dashi
February 24, 2024
The app does not work. It seems to just be a functionless interface. Just a gimmik. Probably a scam. Cannot pay using the app, even after getting the latest version. Like with every Vodafone issue, customer support online does not work. Have to go to a physical shop to fix the issue. Probably going to change to another provider after using Vodafone for 20 years. Well done Vodafone, losing a client of 20 years.
2 people found this review helpful
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Vodafone Albania Sh.A.
February 24, 2024
We are sorry for the inconvenience. Please be informed that there is already an update in a process of release that will fix this issue.
Olti P
January 19, 2024
Keeps logging out. Biometrics doesn't work even after logging in and configuring. When doing a password reset, why it does have to remember a password you used 7 years ago and 7 other passwords after that? Update: It's a complete piece of junk. Instead of being useful and practical app it's a PITA. I use it to pay the bills, now I'm running out of passwords, have to write it down everytime I reset it otherwise will forget it. This app makes you feel 80 years old.
14 people found this review helpful
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What's new

E re:
Versioni i ri i TOBi chatbot: Tani asistenti yt digital është i integruar direkt në My Vodafone për një eksperiencë më intuitive. Dizajn i ri dhe funksionalitete të reja për të asistuar në nevojat e tua shumë thjesht dhe me sa më pak mundim.

Përmirësime të performancës.

What's New:
New version of our Chatbot - TOBi: A native and fresh interface designed to provide with a seamless and interactive experience to effortlessly assist you and make your My Vodafone experience more intuitive.